Privacy Policy

Introduction

At Travels by Hal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services or create an account
• Request information about our travel packages
• Make a booking or reservation
• Subscribe to our newsletter
• Contact us via email, phone, or contact forms
• Participate in surveys or promotional activities

This information may include:

• Name and contact information (email, phone, address)
• Payment and billing information
• Travel preferences and requirements
• Passport and visa information (when required for bookings)
• Emergency contact information
• Dietary restrictions and accessibility needs

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Pages viewed and time spent on our site
• Referring website information
• Device information (mobile, tablet, desktop)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our travel services
• Process bookings and manage your travel arrangements
• Communicate with you about your bookings and travel plans
• Send you promotional materials and newsletters (with your consent)
• Respond to your inquiries and provide customer support
• Comply with legal obligations and industry regulations
• Protect against fraud and ensure the security of our services
• Analyze website usage to improve user experience

Information Sharing and Disclosure

We may share your information with:

• Travel Partners: Airlines, hotels, cruise lines, and other travel service providers necessary to fulfill your bookings
• Payment Processors: Secure third-party payment services to process transactions
• Government Authorities: When required by law or for immigration and customs purposes
• Emergency Contacts: In case of medical emergencies or travel incidents
• Service Providers: Trusted third parties who assist us in operating our business (with appropriate confidentiality agreements)

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide personalized content. You can control cookie settings through your browser preferences.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: